Privacy Policy

Who we are

The Doodie Brothers LLC (“we,” “us,” “our”) provides pet waste removal services in Kentucky and surrounding areas.
Website: doodiebrothershq.com.
Contact: [info@doodiebrothershq.com]

Information We Collect

  • You give us: name, email, phone, service address, details about your yard/pets, messages (from quote/booking/referral forms), and your preferences (e.g., SMS reminders).
  • From your use of the site: IP address, device/browser info, pages viewed, and cookies or similar tech (for site performance and analytics).
  • From referrals: if you submit someone else’s info, you confirm you have permission to do so.

How we use your information

  • Provide quotes, schedule visits, perform service, and take payment.
  • Send service updates, reminders, invoices, and customer support.
  • Improve our website and services (analytics, debugging).
  • Marketing with your consent (e.g., email/SMS offers). You can opt out anytime.

Legal bases (GDPR/EEA visitors)

We process data to perform a contract (provide services), with your consent (marketing/cookies), and for our legitimate interests (security, improving our site), while respecting your rights.

Sharing your information

We don’t sell personal information. We share it with service providers who help us run the business, under contracts that limit their use to our instructions—examples:

  • Website & hosting (WordPress/host/CDN)
  • CRM/booking & messaging (Sweep&Go)
  • Payments/invoicing
  • Analytics (e.g., Google Analytics)

Cookies & analytics

We use cookies for site functionality and basic analytics. You can control cookies in your browser settings. If you use an EU/UK or CA cookie banner, your choices will be honored.

How long we retain your data

We keep data only as long as necessary to provide services, meet legal/tax obligations, resolve disputes, and maintain business records. When no longer needed, we delete or de-identify it.

Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is 100% secure.

Children

Our services are for adults. We don’t knowingly collect personal information from children under 13 (or under 16 in the EEA/UK). If you believe a child gave us data, contact us to remove it.

Your privacy rights

Depending on where you live, you may have rights to:

  • Access, correct, or delete your information
  • Receive a portable copy
  • Opt out of certain processing (e.g., targeted advertising)
  • Withdraw consent (for marketing/cookies)
  • Appeal a decision (in some U.S. states)

To exercise rights, email info@doodiebrothershq.com and we’ll verify your request. Authorized agents may act with proof of authority.

Do Not Sell or Share My Personal Information (California): We do not sell personal information. If we ever use cross-context behavioral advertising, you’ll have a clear opt-out link.

International visitors

If you visit from outside the U.S., your data may be processed in the U.S. We take appropriate safeguards where required.

Changes

We may update this policy from time to time. We’ll post the new date and, if changes are material, provide a more prominent notice.

Contact

Questions or requests: info@doodiebrothersHQ.com
Mail:
The Doodie Brothers
3305 Mid Dale Lane
Louisville, KY 40220

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